Conflict Resolution, Dispute Resolution, Alternative Dispute Resolution.

The term “conflict resolution” refers to a range of processes aimed at alleviating or eliminating sources of conflict. The term “conflict resolution” is sometimes used interchangeably with the term “dispute resolution” or “alternative dispute resolution”. Processes of conflict resolution generally include negotiation conciliation, mediation and other diplomatic mechanisms. The processes of arbitration and judicial settlement are often described with the term dispute resolution, although some refer to them as “conflict resolution”. Thus conflict resolution and dispute resolution processes are often referred to as alternative dispute resolution. For us to have a better understanding of this write-up, it will be of prime importance to first of all make a distinction between disputes and conflicts.

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